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“An issue is a public matter: some value cherished by publics is felt to be threatened.” When the issues that get attention fail to connect to people’s troubles, or when common troubles don’t get surfaced and formulated as public issues…that is where journalism-as-listener can intervene, and earn back trust.How to persuade more people to get news from journalism — when they have many other choices at hand — is what I mean by thinking politically, but the wrong way to win that fight would be to the product. Its worldview is limited by its creators’ lack of diversity — ethnic, economic, geographic, political (and let’s finally admit that most media and journalists are liberal). ) Journalists, I think, need to listen for people’s troubles, and find the points where they connect to public issues.This is where the problem of trust in the news media meets problems of practice in journalism; the two things are really one: how to begin to practicing in a way that might begin to expand trust. We must do a much better job of listening to more communities — African-American, Latino, LGBT, women, of course, and also the angry white men (and women) who bred Trumpism — so we can understand and empathize with their needs, serve those needs, gain their trust, and then reflect and inform their worldviews. And they have to be better at that than a broken political system is. The distinction between “troubles” and “issues” was struck by sociologist C. He said troubles were the problems that concern people in their immediate experience.Fahrenthold explains what he’s doing as he does it. ) He’s also human, humble, approachable, and very, very determined. What can we unite around, despite our internal differences?
But David Fahrenthold, the Washington Post reporter who uncovered the fiction of Donald Trump’s philanthropic giving, is single-handedly showing the way.This is and always has been — or should have been — a two-way conversation.